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Welcome to

Mint House at The Reserve – Nashville

We’ve created this guide to help assist you during your stay. Should you need any further assistance, we are only a call away – (855) 972-9090.

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Amenities

WiFi & TV

WiFi: Mint House Guest Network, follow prompt on landing page

 

Mint House offers Roku, which allows you to access your favorite channels and movies. For detailed instructions, please click here. 

 

If you log into a personal subscription on the TV during your stay, please remember to log out before you leave.

Thermostat

The thermostat is automatically programmed prior to your arrival. If you choose to adjust the temperature during your stay, please turn it back to its original setting prior to checkout.

Kitchen

Feel free to use the kitchen as you please during your stay. It is fully-equipped with stainless steel cookware, glassware, dishware and utensils. Dishwasher pods are provided and additional pods may be provided upon request.

 

You are more than welcome to order from local food delivery services during your stay with us. Please collect your delivery from your courier at your door.

Washer & Dryer

Use of the washer & dryer as well as complimentary laundry pods and dryer sheets are included in your stay. Additional pods can be provided upon request.

Sofa Bed

For your convenience there is a sofa bed in the living room. Please remove all cushions to find instructions on how to open it. Sofa beds are made up prior to your stay.

Extra Towels & Linens

Your room is stocked with towels and linens for each guest. Please help us stay green by re-using the towels provided. If you need additional towels or linens please reach out to Guest Services.

Mint Clean Standard

Mint House apartments are thoroughly cleaned with our comprehensive 74-point checklist which includes all surfaces. Please click here for more information.

Parking

Parking Instructions

Onsite gated parking is available for $40 per night. Click here to pay for parking. Guests are allowed one spot per reservation.

 

The parking lot entrance is past the main building entrance off of Rosa L Parks Ave. Use the keypad located in front of the gate. Enter your unique code into the keypad followed by the #. Park in any available spot. Use the same code to enter the building from the parking lot.

 

Failure to pay for parking or register your vehicle will result in it being towed. Dad’s Towing Service can be reached at 615-833-3703.

 

Any additional, oversized or heavy duty vehicles can park at the Davis Stone Garage located at 207 7th Ave N (about 1.5 blocks from the building).

Building Amenities

Fitness Center

Located on the 2nd floor just past the main lobby.
Hours: 7AM-9PM

 

Any guests under the age of 18 must be accompanied by an adult to use the gym.

Common Area

Located on the 3rd floor to the right of the elevators.
Hours: 9AM-9PM

Onsite Market

Drinks and snacks available for purchase in the lobby on the 2nd floor. Open 24/7.

House Rules

Occupancy & Quiet Hours

We kindly ask that you please follow the maximum occupancy guidelines for each room type:

Studio: 2

One Bedroom: 4

Two Bedroom: 6

 

While enjoying your stay, please be mindful that this is a residential building. Quiet hours are from 9PM to 9AM. Loud and excessive parties are prohibited.

Smoking Policy

All Mint House properties are smoke-free environments. Smoking, of any kind, is not permitted within or outside of our apartments, including balconies, patios, or common areas. Smoking is only permitted in the parking lot away from the entry door by the smoking receptacle. Any sign of smoking in prohibited areas is a violation of our stay agreement. Please refer to our fee schedule for more details.

Checkout

Checkout Instructions

Checkout time is at 11AM. Please remember to check your apartment to ensure you didn’t leave anything behind. Please leave your keycard and parking pass in the apartment to avoid replacement fees.

Trash Disposal

Please ensure to empty the refrigerator and freezer prior to checkout. Any excess trash should be taken to the trash bins located in the corner of the parking lot beside the exit gate.

Lost and Found Policy

If you have left behind any items in your room, we will happily keep them for 30 days. To retrieve your items, please click here and enter 73958.

Luggage Storage

Upon request, Mint House will provide luggage storage prior to check-in, and until 6pm on day of checkout.

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