Modern spaces provide guests with distinctive, feel-at-home essentials for brief or long term stays.
Our seamless experience is powered by innovative features such as smart locks, contactless check-in, fast wifi and more.
We believe thoughtful and functional design goes well beyond the aesthetic. We curate unique spaces inspired by our destinations.
From pre-stocking the fridge to shopping your stay, guests have an array of choices to customize their experience.
Groups & Events
Whether you’re bringing the team together for a corporate outing or friends and family together for a social event, Mint House has got you covered. Talk to our Sales team about a group block or hosting your next small meeting.
FAQs
Mint House is a modern residential hospitality company that offers a new way to stay, combining the comfort of a spacious unit with the service and reliability of a hotel.
Our tech-enabled spaces are thoughtfully designed with modern travelers in mind, whether you’re staying for a few nights or a few months. Enjoy smart technology features, fully equipped kitchens, and comfortable living areas, all in prime city locations.
Founded in 2017, Mint House operates across major U.S. cities and serves business travelers, families, and anyone seeking flexible, comfortable accommodations with the space and amenities of home.
Book directly at minthouse.com for the best rates and flexibility. Simply choose your destination, select your travel dates, and browse real-time availability.
Direct bookings offer added flexibility if your plans change, plus access to exclusive rates and perks not available on third-party sites.
Cancellation and modification policies vary by booking platform and rate type. For direct bookings through minthouse.com, our Guest Care team can help review your options.
Contact us at 1-646-846-7374 or 1-855-972-9090 for personalized assistance with changes or cancellations.
Most Mint House locations require guests to be at least 18 years old to book and check in. However, select properties require guests to be 21 or older.
Properties with 21+ requirements include Mint House at 70 Pine (New York), Mint House at The Reserve (Nashville), and Mint House Washington, D.C. – Downtown. Guests under the required age must be accompanied by a parent or legal guardian.
Minimum stay requirements vary by location, season, and availability. Some properties allow single-night stays, while others may require 2-3 nights minimum.
For specific minimum stay information at your desired property, contact our Guest Care team at 1-646-846-7374 or visit minthouse.com for real-time availability.
Yes, Mint House specializes in long-term stays of 28+ days with special rates and flexible terms for corporate relocations, temporary housing, and extended business travel.
Please contact our sales team at sales@minthouse.com or submit an inquiry here for personalized pricing and arrangements.
Yes, Mint House offers special corporate rates and group booking discounts. Contact our sales team for personalized rates and corporate account setup.
Our spacious units and full kitchens make us ideal for business travelers, corporate relocations, and extended work assignments. Email sales@minthouse.com or submit an inquiry here.
Mint House accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover.
We do not accept cash payments to ensure secure, contactless transactions that align with our tech-enabled experience.
Yes, Mint House requires a $200 refundable security deposit per reservation. This hold is placed on your credit or debit card at check-in and automatically renews every seven days until departure.
The deposit is typically released within 7–10 business days after checkout, depending on your bank’s processing time. The deposit may be used to cover incidental charges such as damage, missing items, or excessive cleaning fees.
Additional fees may apply depending on your location and requests:
Parking: Available at most locations either onsite or at nearby recommended garages. Rates vary by property and are detailed in your confirmation email.
Cleaning: Hotel-standard cleaning is provided before your arrival. Mid-stay cleaning is available upon request for an additional fee.
Late checkout: $50 per hour based on availability.
Pet fees: $100 per stay or $100 per month for extended stays (dogs only, at pet-friendly locations).
Specific fees and availability are detailed during booking and in your confirmation materials.
Mint House amenities vary by location but commonly include fitness centers, pools, co-working spaces, rooftop terraces, and social lounges. Every unit features a fully equipped kitchen, smart TV, and high-speed Wi-Fi.
Confirm specific property amenities on each property page at minthouse.com, or text us at 1-646-846-7374 or call 1-855-972-9090 for more information.
Yes, select Mint House locations are pet-friendly and welcome well-behaved dogs and cats with a $100 non-refundable pet fee per stay.
Pet policies vary by property, so please check your specific location during booking or contact our Guest Care team via text at 1-646-846-7374 or by phone at 1-855-972-9090 for details.
Mint House offers a streamlined check-in experience designed for convenience. Check-in time is 3:00 PM and check-out time is 11:00 AM.
The Process:
1. Complete your Virtual Check-In after booking (required for access)
2. Receive detailed check-in instructions via email on the day of your arrival
3. Follow the property-specific instructions to access your unit
4. Enjoy a seamless arrival with minimal wait times
Note: Check-in procedures vary by property. Some locations feature keyless smartphone entry, while others may have front desk service or alternative access methods. Your check-in instructions will include all details specific to your property.
Virtual Check-In is a quick, secure pre-screening process that ensures the safety of all guests and staff. You must complete this before receiving your access instructions.
We strongly recommend completing it in advance to avoid any delays on arrival day.
Yes, both early check-in and late checkout are available upon request based on availability.
Early Check-in: Contact our Guest Care team at 1-646-846-7374 or call 1-855-972-9090 on the day of arrival to check if your unit is ready. Early check-in isn’t guaranteed but we’ll do our best to accommodate you.
Late Checkout: Contact our team on your departure day to check availability. Late checkout fees may apply ($50/hour).
Yes, Mint House provides hotel-standard cleaning before your arrival to ensure a pristine environment. Daily housekeeping is not included, but mid-stay cleaning is available upon request for an additional fee.
This approach supports our environmental commitment while giving you the privacy and comfort of home.
Onsite staffing varies by property. Many locations have onsite team members, though hours may vary.
Regardless of onsite staffing, our 24/7 Virtual Guest Care team is always available via text at 1-646-846-7374 or phone at 1-855-972-9090. For emergencies, dial 911 immediately.
Yes, parking is available at most Mint House locations either onsite or at nearby recommended garages. Parking can typically be added during booking.
Specific parking details and rates are provided in your confirmation email and check-in instructions, as rates vary by location.
Luggage storage availability varies by property. Most Mint House locations offer luggage storage options for early arrivals and late departures.
Check the building guide included in your confirmation email or arrival instructions for specific luggage storage procedures at your location, or contact our Guest Care team at 1-646-846-7374 or 1-855-972-9090.
Package and mail delivery policies vary by property. Some locations accept deliveries while others don’t.
Refer to the building guide in your confirmation email for specific delivery policies and procedures at your property, or contact our Guest Care team at 1-646-846-7374 or 1-855-972-9090 for assistance.
Mint House typically does not offer onsite restaurants or traditional room service. However, every unit is equipped with a full kitchen, allowing you to prepare meals at your convenience.
We offer Stock Your Stay service, where we can do the shopping for you and stock your unit with groceries and essentials before arrival.
Select properties like Mint House at 70 Pine (New York City) and Mint House Washington, D.C. – Downtown feature onsite dining options. Please refer to the building guide in your confirmation email for specific dining information at your location.
Our team is happy to assist with local restaurant recommendations or arranging grocery deliveries. Contact us at 1-646-846-7374 or 1-855-972-9090.
Yes, Mint House acquired Locale in February 2025 to expand our portfolio and strengthen our presence in the residential hospitality sector.
This acquisition allows us to offer even more exceptional locations and accommodations across the United States, bringing the Mint House experience to new markets including Menlo Park (CA), Madison (WI), and Phoenix (AZ).
Our Guest Care team is available 24/7 to assist you:
Text: 1-646-846-7374
Phone: 1-855-972-9090
Email: For long-term stays and corporate inquiries: sales@minthouse.com
For emergencies, always dial 911 immediately.