Mint House Nashville – Hillsboro Village
We’ve created this guide to help assist you during your stay. Should you need any further assistance, we are only a call away – (855) 972-9090.
Arrival & Access
Building & Apartment Access
Step 1: Arrival and Building Entry
If arriving via Uber or Lyft:
The building entrance is located at the back, facing the parking lot. Look for the Mint House sign above the doors. At the callbox, enter the building code found in your arrival details to unlock the door and proceed to the lobby.
If driving:
Onsite underground parking with in and out privileges is available for $25 per night. Click here to reserve your parking spot.
When you arrive, please park temporarily in the surface lot outside the building to check in. To avoid a fine, you’ll need to obtain a 30-minute parking validation:
– If you’re already registered with the Metropolis platform, click here and follow the prompts
– If you’re not registered, click here to sign up and complete the validation process
Once parked, proceed into the building to retrieve your parking pass and key fob from your apartment. Use the fob to enter the underground garage, which is located at the rear of the building. The ramp is just to the right of the Mint House entrance, directly below the Dress Up boutique. You may park in any available spot in the garage except Spot 206. Once parked, place the parking pass on your dashboard for the duration of your stay.
⚠️ Please Note:
– Surface lot parking is strictly limited to 30 minutes. You may be fined or towed if you exceed that time
– Handicapped parking is available in the surface lot
– Failure to pay for parking or register your vehicle may result in towing at the owner’s expense
– For towing inquiries, contact Dad’s Towing Service at (615) 833-3703
Step 2: Elevator Access
Once inside, take the elevators from the lobby to your assigned floor.
Step 3: Apartment Entry
At your apartment door, enter the 4-digit code from your arrival email, then press the checkmark. The door will automatically lock behind you.
To manually lock it when leaving, press any key on the keypad.
Need Help?
We’re here 24/7. Contact our Guest Experience Team at (855) 972-9090 or text (646) 846-7374 for assistance or to provide your estimated arrival time.
Parking
Parking Information

Onsite underground parking with in and out privileges is available for $25 per night.
Please click here to secure your parking spot reservation.
Temporary Parking While Checking In
When you arrive, please use a temporary spot in the surface lot outside the building. To avoid fines, you must obtain a 30-minute parking validation:
-If you’re already registered with the Metropolis platform, follow this link and log in
-If you’re not registered, click here to sign up and validate your temporary parking
Location & Directions
The garage entrance is located beneath the building, with the ramp just to the right of the main entrance, directly below the Dress Up boutique. Once inside your apartment, you’ll find a parking pass and key fob. Use the fob to enter the garage and park in any available space except Spot 206, which is reserved.
Be sure to display your parking pass on your dashboard for the duration of your stay.
Enforcement
Parking policies are strictly enforced. Vehicles without a registered parking reservation are subject to towing at the owner’s expense.
For towing inquiries, contact Dad’s Towing Service at 615-833-3703.
EV Charging Stations
Please note that EV charging stations are not available onsite.
Assistance
For further assistance, contact our 24/7 Guest Experience team at 1 (855) 972-9090.
Apartment Features
WiFi & TV
Mint House provides complimentary WiFi throughout your stay, with access available both inside your apartment and in shared spaces throughout the building.
WiFi Access
Whether you’re working, streaming, or just browsing, WiFi is available in your apartment and all common areas:
WiFi Network: Mint House Guest
Password: Follow prompts on splash page
Streaming & TV Access
Your apartment is equipped with a Roku device for easy access to your favorite streaming apps and services. Click here for instructions.
If you need help connecting to WiFi or using Roku, feel free to contact our 24/7 Guest Experience Team at 1 (855) 972-9090 or text us at (646) 846-7374.
Towels & Linens
Your room is stocked with towels and linens for each guest. Additional bath towels are located under the bathroom vanity. The sofa bed linens, blankets and pillows are located in the primary closet (in units with sofa beds).
Please help us stay green by re-using the towels provided and use the in unit washer and dryer to keep towels and linens fresh. If you need additional towels or linens, please reach out to Guest Services.
Thermostat
To operate your thermostat, press the Mode button to cycle between Heat, Cool, or Off.
Once you’ve selected heating or cooling, use the + or – buttons to set your preferred temperature.
To adjust the fan, press the Fan button until your desired setting is displayed:
– Auto Fan: The fan turns on and off automatically to maintain your selected temperature.
– On: The fan runs continuously.
Once your preferred fan mode appears on the screen, leave it as-is to activate.
Kitchen
The kitchen is fully equipped with cookware, glassware, dishware, and utensils. Dishwasher pods and additional trash bags are provided under the kitchen sink, with extra available upon request.
Laundry
Use of the washer & dryer as well as complimentary laundry pods are included in your stay. Pods are located on the shelf above the washer and dryer. Additional pods can be provided upon request.
Stay Services
Housekeeping
At Mint House, we’re committed to both your comfort and environmental sustainability. To minimize waste and reduce our environmental impact, housekeeping services are available by request only with at least 24 hours’ notice. To schedule service, please call us at (855) 972-9090 or text us at (646) 846-7374.
Our Full Clean includes towel replacement, trash removal, restocking of toiletries and paper goods, thorough floor cleaning (vacuuming, sweeping, and mopping), fresh linens and towels, surface disinfection, and full replenishment of in-room amenities. This service is available by request and is priced at $65 for studios and one-bedrooms, and $75 for two- and three-bedrooms.
Mint House apartments are thoroughly cleaned with our comprehensive 74-point checklist which includes all surfaces. Please click here for more information.
Packages & Mail
While packages cannot be delivered directly to the building, we’ve made sure you have convenient alternatives nearby.
Offsite Pickup with Bounce
We’ve partnered with Bounce to offer secure offsite package acceptance. You can find nearby pickup locations, view pricing, and schedule a delivery here. It’s a simple, flexible way to receive packages while you’re here.
Amazon Orders
If You’re ordering from Amazon, we recommend using a nearby Amazon Hub Locker for quick and secure pickup:
Amazon Locker – Delphine
2106 21st Ave S, Nashville, TN 37212
(Located inside Whole Foods Market, about a 2-minute walk from your apartment)
At checkout, select “Amazon Locker – Delphine” and use ZIP code 37212. Once your package is delivered, Amazon will send you a pickup code to access the locker
Trash
During your stay, you’re welcome to dispose of your trash in the parking garage (Floor G). You’ll find three grey trash bins conveniently located near the elevator.
Please make sure all trash is securely bagged before disposal.
Thank you for helping keep the building clean and comfortable for everyone.
Food Delivery
You’re welcome to order delivery during your stay. When your driver arrives, please meet them in the Mint House lobby.
Use the following address when placing your order:
1700 21st Ave S – [Your Apartment Number]
Nashville, TN 37212
To help avoid delays, we recommend adding these instructions to your delivery notes.
House Rules
Occupancy & Quiet Hours
To help ensure a comfortable experience for all guests and residents, we kindly ask that you observe the following occupancy limits:
Studio: 2
One Bedroom 4
As this is a residential building, please be mindful of our quiet hours from 9:00 PM to 9:00 AM. Loud gatherings and parties are not permitted. Violations may result in penalties or eviction, as outlined in our fee schedule.
Thank you for your cooperation and for helping us maintain a respectful environment for all.
Smoking Policy
All Mint House properties are smoke-free environments. Smoking, of any kind, is not permitted within or outside of our apartments, including balconies, patios, or common areas. Any sign of smoking in prohibited areas is a violation of our stay agreement. Please refer to our fee schedule for more details.
The Neighborhood
Local Favorites
Located in one of Nashville’s most walkable and charming neighborhoods, Mint House at Hillsboro Village puts you in the heart of local culture. Just steps from Belmont University and a short ride to Vanderbilt, Midtown, and Downtown, you’ll find everything from boutique shopping and cozy cafés to live music and iconic eats right outside your door.
Dining Nearby
Fido – 2-min walk
Popular local coffeehouse serving creative breakfast, sandwiches, and espresso drinks
Jeni’s Splendid Ice Creams (Hillsboro Village location) – 2-min walk
Inventive flavors in a stylish scoop shop beloved by locals
Double Dogs – 3-min walk
Sports bar-style dining with burgers, wings, and local beer on tap
Bartaco – 4-min drive
Trendy spot for upscale street-style tacos and cocktails
Bars
The Villager Tavern – 2-min walk
Low-key dive bar known for darts, cheap beer, and neighborhood vibes
Patterson House – 6-min drive
Craft cocktail lounge with a speakeasy atmosphere and elevated small plates
Things to Do
Belcourt Theatre – 3-min walk
Independent movie theater with a focus on documentaries, classics, and indie films
Belmont University – 5-min walk
Scenic campus that’s worth a stroll, especially during spring and fall
Vanderbilt University – 5-min drive
Home to the Vanderbilt Fine Arts Gallery and beautiful arboretum paths
Centennial Park & The Parthenon – 6-min drive
Large green space with walking trails, gardens, and a full-scale replica of the Parthenon
12 South Neighborhood – 7-min drive
Trendy stretch of shops, eateries, and murals perfect for exploring
Broadway (“Honky Tonk Row”) – 12-min drive
Live music, dancing, rooftop bars, and nonstop energy in the heart of downtown
Departure
Checkout Instructions
Checkout time is 11:00 AM. When you’re ready to depart, please hang the check-out door hanger on the outside of your door.
If you parked with us, please return your parking pass to the designated Mint House drop box located in the parking garage.
If you require a late checkout, please check availability with our 24/7 Guest Experience team by calling (855) 972-9090 or texting (646) 846-7374.
To avoid additional charges, make sure all checkout steps are completed. For more details, refer to our fee schedule.
Luggage Storage
Unattended, unmonitored self-storage is available on a first-come, first-served basis in the parking garage, inside the cage labeled ‘Guest Luggage Storage’.
Please contact our 24/7 Guest Experience team by texting (646) 846-7374 or calling (855) 972-9090 for the lock code.
Disclaimer: As this is a shared access area, we recommend not storing any valuables. We are not responsible for any lost or stolen items.
Lost & Found Policy
If you have left behind any items in your room, we will happily keep them for 30 days. We ask that you please follow the link below, to provide us all the details of what we will be looking for. Upon submission of your lost item report, you will receive further instructions.
Click Here to report a lost item