Mint House Greenville – West End
We’ve created this guide to help assist you during your stay. Should you need any further assistance, we are only a call away – (855) 972-9090.
WiFi & TV
Please find your unique WiFi information in your check-in instructions email.
Mint House offers Roku, which allows you to access your favorite channels and movies. For detailed instructions, please click here.
If you log into a personal subscription on the TV during your stay, please remember to log out before you leave.
The thermostat is automatically programmed prior to your arrival. If you choose to adjust the temperature during your stay, please turn it back to its original setting prior to checkout.
Feel free to use the kitchen as you please during your stay. It is fully-equipped with stainless steel cookware, glassware, dishware and utensils. Dishwasher pods are provided and additional pods may be provided upon request.
You are more than welcome to order from local food delivery services during your stay with us. Please collect your delivery from your courier at the building entrance.
Washer & Dryer
Use of the washer & dryer as well as complimentary laundry pods and dryer sheets are included in your stay. Additional pods can be provided upon request.
For your convenience there is a sofa bed in the living room. Please remove all cushions to find instructions on how to open it. Sofa beds are made up prior to your stay.
Extra Towels & Linens
Your room is stocked with towels and linens for each guest. Please help us stay green by re-using the towels provided. If you need additional towels or linens please reach out to Guest Services.
Occupancy & Quiet Hours
We kindly ask that you please follow the maximum occupancy guidelines for each room type:
Two Bedroom: 6
Three Bedroom: 8
While enjoying your stay, please be mindful that this is a residential building. Quiet hours are from 9PM to 9AM. Loud and excessive parties are prohibited.
All Mint House properties are smoke-free environments. Smoking, of any kind, is not permitted within or outside of our apartments, including balconies, patios, or common areas. Smoking is only permitted in the parking lot away from the entry door by the smoking receptacle. Any sign of smoking in prohibited areas is a violation of our stay agreement. Please refer to our fee schedule for more details.
Checkout time is at 11AM. Please remember to check your apartment to ensure you didn’t leave anything behind. Please leave your keycards in the apartment to avoid replacement fees.
Please ensure to empty the refrigerator and freezer prior to checkout. There is a trash chute on each floor. Please dispose of all in a trash bag.