Welcome to Mint House at The Divine Lorraine Hotel – Philadelphia
We’ve created this guide to help assist you during your stay. Should you need any further assistance, we are only a call away – (855) 972-9090.

Amenities
WiFi & TV
WiFi Network: Mint House + your unit number
Password: Relax111
Mint House offers Roku, which allows you to access your favorite channels and movies. For detailed instructions, please click here.
If you log into a personal subscription on the TV during your stay, please remember to log out before you leave.
Thermostat
The thermostat is automatically programmed prior to your arrival. If you choose to adjust the temperature during your stay, please turn it back to its original setting prior to checkout.
Kitchen
Feel free to use the kitchen as you please during your stay. It is fully-equipped with stainless steel cookware, glassware, dishware and utensils.
You are more than welcome to order from local food delivery services during your stay with us. Please collect your delivery from your courier at the building entrance.
Extra Towels & Linens
Your room is stocked with towels and linens for each guest. Please help us stay green by re-using the towels provided. If you need additional towels or linens please reach out to Guest Services.
Washer/Dryer Instructions
Washer Instructions:
1. Turn the washer on and chose your desired cycle
2. Click start
Dryer Instructions:
1. Turn the dryer on (please do not turn the cycle knob)
2. Press the dry button
3. Press spin speed until the light no longer illuminates, and then press start
Mint Clean Standard
Mint House apartments are thoroughly cleaned with our comprehensive 74-point checklist which includes all surfaces. Please click here for more information.
Parking
Parking Information
There is no on site parking at Mint House at The Divine Lorraine Hotel. We recommend the following options:
Local Garages
GIANT
510 N Broad St, Philadelphia, PA 19130
P: 215-523-6277
The entrance to the garage is on 15th street right before Spring Garden street. Guests will need to take a ticket and park their vehicle. Upon departure from the hotel guests should ask for a parking coupon for 510 N. Broad and the discount will be applied according to the fee schedule below:
Based on the length of your stay, the following are the rates:
Each ½ Hr Up to 2 Hrs: $4.80
Up to 12 Hrs: $22.40
Up to 24 Hrs: $25.60
Evenings (In after 5 PM – Out by 5 AM): $8.00
Luggage Storage
Dedicated Luggage Storage
You are welcome to store luggage before and after check-in/checkout time until end of day. Please inquire at the front desk.
Building Amenities
Underground Concepts
On property you’ll find a curated intersection of food, music, and culture.
the daily. (Coffee Shop)
foundation. (Bar)
broad hall. (Event Space)
Cicala Restaurant (Fine Dining Italian)
Trattoria (Restaurant – Coming Soon!)
annex. (Restaurant – coming soon!)
Fitness Center
Ask the front desk for a list of local Fitness Centers with day passes available for purchase.
House Rules
Occupancy & Quiet Hours
We kindly ask that you please follow the maximum occupancy guidelines for each room type:
One Bedroom: 2
Two Bedroom: 4
While enjoying your stay, please be mindful that this is a residential building. Quiet hours are from 9PM to 9AM. Loud and excessive parties are prohibited.
Smoking Policy
All Mint House properties are smoke-free environments. Smoking, of any kind, is not permitted within or outside of our apartments, including balconies, patios, or common areas. Smoking is only permitted in the parking lot away from the entry door by the smoking receptacle. Any sign of smoking in prohibited areas is a violation of our stay agreement. Please refer to our fee schedule for more details.
Checkout
Checkout Instructions
Checkout time is at 11AM. Please remember to check your apartment to ensure you didn’t leave anything behind.
Trash Disposal
Please ensure to empty the refrigerator and freezer prior to checkout. Additional trash bags are located underneath the kitchen sink. There is a trash room located on each floor in the middle of the corridor between elevators 1 and 2.
Lost & Found
If you have left behind any items in your room, we will happily keep them for 30 days. We ask that you please follow the link below, to provide us all the details of what we will be looking for. Upon submission of your lost item report, you will receive further instructions. We look forward to welcoming you back in the near future.
chargerback.com/reportlostitemcbembed.asp?customerid=19253&languagecode=en-US