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East Austin

Fort Worth

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Mint House x Locale

Austin, Fort Worth, and more vibrant destinations have officially joined Mint House—bringing you even more places to stay, with the same exceptional hospitality you know and love.

FAQs

Why is Locale joining the Mint House brand?

Locale is joining Mint House to combine our strengths, expand our reach, and provide you with an even more seamless, elevated travel experience. By unifying under the Mint House name, we’ll be able to offer you:


  • — Access to a larger portfolio of beautifully designed, fully furnished apartment-hotels
  • — Streamlined booking, check-in, and guest support processes
  • — Consistent standards for cleanliness, amenities, and customer service
How will guest support change with this transition?
We have combined Locale’s and Mint House’s support teams to provide 24/7 assistance under the unified Mint House brand.

Phone: 1-855-972-9090

Email: info@minthouse.com
Will my existing Locale reservation be affected?
No, your reservation remains valid. All existing Locale reservations will be honored exactly as booked. You do not need to re-reserve or call to transfer your reservation. Your check-in/check-out dates, rate, and unit type will remain the same. If you have any questions or need assistance, feel free to contact our Guest Support team at 1-855-972-9090
How do I make a new reservation now that Locale has joined Mint House?
Locale will soon be fully integrated into Mint House and available to reserve directly on minthouse.com. Until then, Locale properties are still available to reserve at https://www.locale.com. If you need further assistance, please call our Guest Support team at 1-855-972-9090 or email info@minthouse.com
Will the amenities and services I enjoyed at Locale properties remain the same?
Yes! Mint House is committed to maintaining and enhancing the amenities you love. You can expect: — High-speed Wi-Fi, in-unit workspaces, and smart TVs — On-site or in-unit laundry facilities (where available) and 24/7 contactless guest support If you have any questions about a specific property’s offerings, please call our Guest Support team at 1-855-972-9090 or email info@minthouse.com
How do I update my billing information or payment method?
To update your billing information please contact our Guest Support team at1-855-972-9090 or via email info@minthouse.com
I have a future booking at a Locale property. What should I know?
All future Locale bookings will be seamlessly transitioned to Mint House in the coming months. You will receive updated communications about your stay from Mint House with any additional details. If you need to modify or cancel your reservation, please call 1-855-972-9090 or email info@minthouse.com
Where can I find updates and news about the integration?

Visit https://www.minthouse.com/locale-integration for all details.

You can also subscribe to our newsletter below.
Who can I contact if I have other questions not covered here?

For any additional inquiries, please reach out to our Guest Support team:

Phone: 1-855-972-9090
Email: info@minthouse.com

Who can I reach out to for Group, Corporate, Meeting, and Events inquiries?

Email: sales@minthouse.com

Complete the Mint House Inquiry Form to connect directly with our Sales Team.

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Mint House and Locale in the News

Mint House Acquires Locale to Push Residential Hospitality
Mint House Opens The Dylin in Madison, Wisconsin
Mint House Acquires Locale Strengthening Leadership in Residential Hospitality
Mint House Expands Midwest Footprint with the Grand Opening of The Dylin in Madison, Wisconsin

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