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Welcome to

Mint House Austin – South Congress

We’ve created this guide to help assist you during your stay. Should you need any further assistance, we are only a call away – (855) 972-9090.

Living room

Amenities

Wifi & TV

In your device’s WiFi settings, select the Mint House-Guest network and complete the prompts on the splash page to obtain a secure connection. Please ensure you fill out your details on the splash page to avoid an error with the connection.

 

Mint House offers Roku, which allows you to access your favorite channels and movies. For detailed instructions, please click here. 

 

If you log into a personal subscription on the TV during your stay, please remember to log out before you leave.

Thermostat

The thermostat is automatically programmed prior to your arrival. If you choose to adjust the temperature during your stay, please turn it back to its original setting prior to checkout.

Kitchen

Feel free to use the kitchen as you please during your stay. It is fully-equipped with stainless steel cookware, glassware, dishware and utensils. Dishwasher pods are provided and additional pods may be provided upon request.

 

You are more than welcome to order from local food delivery services during your stay with us. Please collect your delivery from your courier at the building entrance.

Washer & Dryer

Use of the washer & dryer as well as complimentary laundry pods are included in your stay. Additional pods can be provided upon request.

Sofa Bed

For your convenience there is a sofa bed in the living room. Please remove all cushions to find instructions on how to open it. Sofa beds are made up prior to your stay.

Extra Towels & Linens

Your room is stocked with towels and linens for each guest. Please help us stay green by re-using the towels provided. If you need additional towels or linens please reach out to Guest Services.

Mint Clean Standard

Mint House apartments are thoroughly cleaned with our comprehensive 74-point checklist which includes all surfaces. Please click here for more information.

Parking

Parking Information

Upon arrival, guests will receive a ticket once entering the on-site parking garage. You will find one key fob  in your unit allowing unlimited in and out privileges. Any additional vehicles will be subject to hourly parking fees.

 

On day of checkout, please remember to return your fob to your unit after exiting the parking garage. There is a $150 replacement fee for any fobs that are not returned to the unit.

Building Amenities

Game Room

Hours: 7am – 10pm

Fitness Center

Hours: 7am – 10pm

Outdoor pool

Hours: 9am – 10pm

House Rules

Occupancy & Quiet Hours

We kindly ask that you please follow the maximum occupancy guidelines for each room type:

Studio:

One Bedroom: 4

Two Bedroom: 6

Three Bedroom: 8

 

While enjoying your stay, please be mindful that this is a residential building. Quiet hours are from 9PM to 9AM. Loud and excessive parties are prohibited.

Smoking Policy

All Mint House properties are smoke-free environments. Smoking, of any kind, is not permitted within or outside of our apartments, including balconies, patios, or common areas. Smoking is only permitted in the parking lot away from the entry door by the smoking receptacle. Any sign of smoking in prohibited areas is a violation of our stay agreement. Please refer to our fee schedule for more details.

Checkout

Checkout Instructions

Checkout time is at 11AM. Please remember to check your apartment to ensure you didn’t leave anything behind. Please leave your keycard and parking pass in the apartment to avoid replacement fees.

Trash Disposal

Please ensure to empty the refrigerator and freezer prior to checkout.

Lost & Found Policy

If you have left behind any items in your room, we will happily keep them for 30 days. To retrieve your items, please click here and enter 44458.

Stock Your Stay

Forgot Something?

If We’re pleased to offer a variety of household items available for use during your stay to make you feel more at home. Additional complimentary bath essentials are also available upon request.

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