Modern spaces provide guests with distinctive, feel-at-home essentials for brief or long term stays.
Our seamless experience is powered by innovative features such as smart locks, contactless check-in, fast wifi and more.
We believe thoughtful and functional design goes well beyond the aesthetic. We curate unique spaces inspired by our destinations.
From pre-stocking the fridge to shopping your stay, guests have an array of choices to customize their experience.
Groups & Events
Whether you’re bringing the team together for a corporate outing or friends and family together for a social event, Mint House has got you covered. Talk to our Sales team about a group block or hosting your next small meeting.
FAQs
You can book your stay with Mint House directly at minthouse.com—whether it’s for one night or several months.
Just choose your destination, select your travel dates, and browse real-time availability with our best available rates.
For corporate travel or group bookings, special discounts may be available—reach out to our sales team for personalized rates.
Booking directly through Mint House gives you added flexibility if your plans change.
After booking your stay, you’ll receive two emails from Mint House. The first will arrive immediately and includes a summary of your reservation along with a link to complete your Virtual Check-In.
Once your Virtual Check-In is complete, you’ll receive a second email 18 hours before check-in (local time) with everything you need to access your apartment and building amenities.
If you need further assistance our Guest Care team is here for you. Text us at 1-646-846-7374 or call us at 1-855-972-9090.
The Virtual Check-In is a quick, secure pre-screening process required before your stay. It helps ensure the safety of all guests and staff.
We strongly recommend completing it in advance to avoid any delays—you won’t receive your check-in instructions until the Virtual Check-In is complete.
Your check-in instructions will be emailed to you 18 hours before your scheduled arrival (local time), using the email address provided at booking.
To receive these instructions, you must first complete your Virtual Check-In. If it’s not complete, you won’t be able to access your room.
Need to update your email address?
Text our Guest Care team at 1-646-846-7374 or call 1-855-972-9090—we’re happy to help.
Standard check-in time is 3:00 PM.
We understand you may be arriving early. If you’d like to request early check-in, please text us at 1-646-846-7374 or call 1-855-972-9090 on the day of arrival to see if your room is ready.
Please note: Early check-in is not guaranteed and can only be confirmed on the day of your stay.
If you’d like to guarantee access to your room before 3:00 PM, we recommend reserving the night prior to your arrival.
Late check-out is available upon request and based on availability.
To ensure a great experience for both current and incoming guests, we handle late check-outs on a case-by-case basis.
Please contact our Guest Care team by texting 1-646-846-7374 or calling 1-855-972-9090 to check availability on the day of your departure.
The $200.00 charge is a refundable security deposit.
Because our accommodations are fully equipped apartments, we require a USD $200.00 security deposit per reservation.
This hold will automatically renew every seven days until your departure, unless it’s used to cover incidental charges.
Please note: the hold typically expires within 7–10 business days after your departure, depending on your bank’s processing time.
Once you’ve completed your Virtual Check-In and provided a credit card for the security deposit, no further action is needed.
Your check-in instructions will be sent to your email 18 hours prior to your arrival, local time.
If you need further assistance our Guest Care team is here for you. Text us at 1-646-846-7374 or call us at 1-855-972-9090.
Parking is available at most Mint House locations, either onsite or at a nearby recommended garage.
Details specific to your stay can be found in your confirmation email or check-in instructions.
If you need further assistance, our Guest Care team is here for you. Text us at 1-646-846-7374 or call 1-855-972-9090.
If you need to change your reservation dates, we’re here to help.
For bookings made directly with Mint House, text us at 1-646-846-7374 or call 1-855-972-9090. Our team can review updated availability and rates for your new travel dates.
If you booked through a third-party site or travel agency, please contact them directly to make changes to your reservation.
Many Mint House locations have onsite staff, though availability and hours vary by property.
While not all properties have 24-hour onsite staffing, our Virtual Guest Care team is available 24/7. You can reach them anytime by texting 1-646-846-7374 or calling 1-855-972-9090.
If there’s an urgent need, our 24/7 team will coordinate directly with onsite staff. For emergencies, please dial 911 immediately.